IT Support
Data Communications Support
Intrapower Customer Support
For Standard Data Communications support, please contact our 24x7 helpdesk on:
Phone: 1300 136 741
Email: Client.services@intrapower.com.au
IntraPower Escalation Procedure
Visibilty.X Support
For Support using Visibility.X Online Case Management System
Advanced Proactive Network Support
For Support using Advanced Proactive Network Support
Advanced Proactive Network Support Login
IPGOLD Support
IPGOLD support is available to ensure top priority to our wholesale and large enterprise customers.
Features of IPGOLD:
- Your IntraPower Gold helpdesk is available 24 hours, 7 days a week.
- You will have a dedicated engineer available to you during Australian business hours.
- Your IPGOLD engineer has an in-depth knowledge of your network and can be contacted for any technical queries including faults, advice or changes.
- You will have a priority number to call your IPGOLD engineer
Please contact your account manager via 0730323000 to see if you qualify.
Business On Demand Support
Standard Support
For Business on Demand support, please contact our 24x7 helpdesk on:
Phone: 1300 887 262
Email: BODservice@intrapower.com.au
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David KennedyFINSIA
“We can now focus our IT resources on what is really important for our core business – our members. In addition, IntraPower’s proposed strategy offered a phenomenal 60% saving on the cost of managing our IT internally.” “Our downtime is significantly reduced – with all maintenance and upgrading scheduled for off-peak times – which has also made a considerable difference to our overall productivity,” Read More
Wilson HTM CIO, Scott Stewart, and Research Director of ICT at Longhaus research, Sam Higgins, review Wilson HTM’s decision to move their complete IT infrastructure to the cloud. Learn how Wilson HTM is upgrading their IT capability, cutting cost and finding more time to focus on their core business. Find out more about the Trusted Cloud, Virtual Desktops and how they improve the way a business works. Read More
Longhaus reviews IntraPower's Business On-DemandWhilst there is much discussion from global vendors regarding Desktop as a Service, Longhaus reviews a local solution that is operational now. Intrapower offers their business on demand services signifying a leap ahead of it's competitors. Read More
